LIVE CHAT

The best customer service is with a real person

Respond to customers within seconds with Serviceform's Live chat. Accessible on both desktop and mobile.

Advanced features for big teams

Have up to thousands of agents, multiple different groups, and structures of agents.

Direct all live chats from different teams or websites to one parent account - under one live chat team.

Live chat reports and statistics

Track team performance with statistics like total chats, missed chats, average wait time, and average reviews.

Instantly collect user reviews across Chatbot and Live chat discussions.

Get notified when your customers request support

41% of consumers appreciate your brand more if they can speak to a real person while buy products online.
Track your customer journey on your website and assign conversations to individual agents or teams with filter tags.

What else can the Livechat do:

Video chat features
Files upload
Shopping cart live chat integration
Payments and reoccurring monthly orders via stripe
Easy integration with GA, Google Ads, and Facebook
Assign conversations to individual agents or teams

Improve your website
conversion by 47%

In 6 months' time, Engel and Völkers received a total of 1245 leads per month.

Read how they established a new communication channel and improved lead quality.

Why Serviceform?

Engage for 3x more sales
Drive activation and engagement with in-product and multichannel campaigns, tours, and surveys.
Start growing your business non-stop
Communicate on all channels
Drive activation and engagement with in-product and multi-channel campaigns, tours, and surveys.
Start growing your business non-stop
Manage everything in one place
Drive activation and engagement with in-product and multi-channel campaigns, tours, and surveys.
Start growing your business non-stop
Grow your business with us
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